Cancellation and Refund Policy

Effective Date: [25th November 2024]

At Eco Gecko, we are committed to providing a seamless experience for our customers. As a result, we have carefully developed the following cancellation and refund policy for our kids wildlife monthly magazine subscriptions:
1. Cancellation:
Once a subscription has been purchased, it cannot be canceled or terminated before the end of the subscription term. We encourage our customers to review their subscription details before confirming the purchase.
2. Refunds:
We regret to inform you that we do not offer refunds for our kids wildlife monthly magazine subscriptions. All sales are final once the subscription has been confirmed and processed. This policy applies regardless of whether the magazines have been delivered or not.
We appreciate your understanding and cooperation with our cancellation and refund policy. Should you have any further questions or concerns, please do not hesitate to contact our customer support team at ecogecko@planetuntamed.asia